Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for details on processing times, delivery estimates, and costs.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few additional days — we'll notify you by email if there's a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your order and destination. Estimated delivery times after processing:
- United States, Canada, Mexico: 7–14 business days
- United Kingdom, EU countries (France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, and others listed at checkout): 7–15 business days
- Australia, New Zealand: 10–18 business days
- Singapore, Malaysia, Thailand, South Korea: 8–16 business days
- UAE, Kuwait, Qatar, Bahrain, Jordan, Lebanon, Israel, Turkey: 10–18 business days
- Switzerland, Chile, Cyprus: 10–20 business days
Delivery times are estimates and may vary due to customs processing, local courier delays, or circumstances outside our control.
Customs, Duties & Taxes
For international orders, your order may be subject to import duties and taxes imposed by your country's customs office. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your package's progress.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [email hỗ trợ] and we'll help track it down.
Questions?
Reach out to us anytime via our Contact page — we're happy to help.